FAQ

Frequently Asked Questions

FAQ’s

Unfortunately, some restaurants don’t take bookings or haven’t yet shifted to a digital booking system. Where possible we still list these restaurants onsite – we want Savour to list as many of your favourite restaurants as possible.

What is the breakup of total investment required to open a Rarish Kunafas franchise?

The total investment varies based on the franchise model chosen (e.g., Kiosk, QSR). It typically includes the franchise fee, setup cost, equipment, and initial inventory. Details are provided during the onboarding process.

What is the payback period for the investment?

The payback period is approximately 1.5 years, depending on factors like location, sales performance, and operational efficiency.

What support does Rarish Kunafas provide to franchisees?

o Pre-opening support (site selection, outlet design, and procurement).
o Training for staff and management.
o Marketing and promotional campaigns.
o Ongoing operational support and inventory management.

What is the contract period, and can it be renewed?

The standard contract period is 5 years and is renewable based on mutual agreement and compliance with the terms.

Is prior experience in the food and beverage industry required?

While prior experience is beneficial, it is not mandatory. Comprehensive training and operational support are provided.

How does Rarish Kunafas ensure product quality across all outlets?

A centralized supply chain ensures consistent quality of Kunafa base materials, packaging, and operational supplies. Regular audits and training are conducted.

How does the brand handle seasonality and off-peak sales?

Rarish Kunafas introduces seasonal special products, runs promotions, and engages in community-driven events to boost sales during off-peak periods.

Can franchisees customize their menu offerings?

While the core menu must remain consistent, limited local customizations may be considered with approval from the franchisor.

What are the operational hours for a typical franchise outlet?

Operational hours depend on the location. Typically, outlets operate from 11 AM to 11 PM, with flexibility based on local demand.

Can franchisees conduct their own local marketing campaigns?

Yes, franchisees can initiate local campaigns with prior approval to ensure alignment with the brand’s messaging.

How does Rarish Kunafas handle customer feedback?

Customer feedback is collected via centralized surveys and shared with franchisees to improve service and address any concerns.

What is included in the franchise fee?

The franchise fee covers brand licensing, training, marketing support, and access to the operational manual.

Are there any hidden costs?

No hidden costs. All expenses, including royalty, equipment, and setup costs, are disclosed upfront during the onboarding process.

What happens if a franchise does not meet sales targets?

The franchisor provides additional support, including marketing assistance and operational reviews, to help underperforming outlets improve.

Can a franchise agreement be terminated?

Yes, agreements can be terminated if franchisees violate terms such as quality standards, royalty payments, or operational guidelines.

Are there any exclusivity agreements for franchise locations?

Yes, exclusivity agreements ensure no competing Rarish Kunafas outlet is opened within a specified radius.

Can outlets introduce seasonal or festive flavours?

Yes, Rarish Kunafas launches limited-time festive offerings (e.g., Diwali, Eid specials) with the franchisor providing recipes and promotional support.